Local Support

Local Support

An appointed contact in your company can get in touch with our Dubai based support team 24/7 by phone, chat, email, or ticketing system. We understand how critical email is to businesses. That is why we strive to make our response time the shortest ever possible to make sure you have an uninterrupted service that you can depend and rely on. We are always here to help and support your business. Your complete satisfaction is our #1 priority.

Granted Uptime

Granted Uptime

It’s not very useful having a great email services that is off line! Even more importantly, it’s bad for business! We provide our clients with Service Level Agreement (SLA) ensuring a 100% uptime all year round. A credit of 5% of your monthly invoice is charged back to your account for every 30 minutes our servers are unreachable for.

Anywhere Access

Anywhere Access

Reach your emails from any web browser using Outlook Web App (OWA) or using any of your mobile devices including iPhone, BlackBerry, Samsung Galaxy, iPad, or any tablet or through your desktop or laptop PC using Microsoft Outlook.

Spam & Virus Protection

Spam & Virus Protection

Stop losing your employees’ attention to spam emails & gain that valuable time back! All emails reaching our Microsoft Exchange Servers are screened using three independent spam, virus, and malware filters to preserve your systems security and your user’s time and to protect your organization from potential threats and loss in productivity.

Full Control

Full Control

Access your company’s dashboard on Ersel and create, delete, or modify mailboxes from one single place. You can also enable/disable features like email archiving, ActiveSync support, & BlackBerry support for your users or even increase mailbox capacity for certain VIP users. Switch to the invoices section and have clarity on how much your previous & next invoice look like and control exactly how much your expenditure will be.

25GB Standard Mailbox and 50MB Attachment Limit!

25GB Standard Mailbox and 50MB Attachment Limit!

Say good-bye to space restrictions and enjoy one of the most generous mailbox storage & attachment limit sizes in the market. With Ersel, be sure your mailbox is future proof and will always give you the freedom you need to send and receive emails as big as you require.

Business Centric

Business Centric

In Ersel we provide email for companies. We understand the special needs for businesses and strive to best answer to them. Features like email archiving, BB support, Outlook support, & Active Directory Integration are only a click away to enable & enjoy.

Use Outlook… Maximize Productivity!

Use Outlook… Maximize Productivity!

Eliminate distance barriers and collaborate with your team no matter where they are using Outlook features like shared calendars, tasks, contacts, and 1GB of public folder space. We offer Outlook 2010 for Windows and Outlook 2011 for Mac for FREE for all our users!

Active Directory Synchronization

Active Directory Synchronization

If you have already invested in an Active Directory infrastructure, you can capitalize on this investment by setting up synchronization with our Microsoft Exchange servers. Improve your user’s productivity and take away the confusion by allowing them to use one password for both login & email. Automatically have email boxes created for all your Active Directory users without duplicating your effort.

Simple Migration

Simple Migration

Do you have an email system already in place and don’t want to lose all your old emails? No problem! Our support team will guide you through the transitioning process step-by-step or can even pay you a visit and do all the heavy lifting for you.

Data Protection

Data Protection

Enjoy the peace of mind knowing that even your deleted emails can be recover 14 days after they have been gone and an entire mailboxes can be recovered within 30 days of it being deleted.